Contact Information


Expresso Carwash

ABN: 47 391 576 829


246 Nicholson St, Fitzroy VIC 3065

Ph: (03) 8415 1400

Fax: (03) 8415 1455




What payment methods do you take?

We accept both VISA and Mastercard direct through our website. Payments made online are protected and processed through 128 bit SSL encryption.




Privacy Policy


EXPRESSO Carwash regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all EXPRESSO Carwash users, and conforms to internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact


Collection of Information

In order to use the EXPRESSO Carwash website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.

Any information collected by EXPRESSO Carwash is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.


Use of Collection Information

Any details collected from EXPRESSO Carwash customers are required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.


Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at


Security Policy


Security Policy when purchasing from Expresso Carwash your financial details are passed through a secure server using the latest 128- bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at


Please note that the transaction currency for all orders is Australian Dollars AUD.



EXPRESSO Carwash uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at


You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.


Third Parties

EXPRESSO Carwash may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

EXPRESSO Carwash does not share any information with third parties for any unknown or unrelated uses.



We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.


Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.



Returns Policy


Gift Card
Lost or Stolen cards will not be replaced or refunded. It may be returned within 7 days of receiving it as long as it hasn't been used. Balances remaining on the card will not be refunded or exchanged or a refund given.


You may cancel your corporate account at any time. If you wish to do so, your request must be in writing and received by mail, fax or email no later than 14 days before your billing date.
Fax: (03) 8415 1455
Mail: 246 Nicholson St, Fitzroy VIC 3065


Expresso Club
You may cancel your membership in the EXPRESSO CLUB unlimited wash program at any time. If you wish to do so, your request must be in writing and received by mail, fax or email no later than 14 days before your billing date.
Fax: (03) 8415 1455
Mail: 246 Nicholson St, Fitzroy VIC 3065



Delivery Policy


Gift Card
Can be sent in the mail by Australia Post or picked up from EXPRESSO CARWASH, 246 Nicholson Street Fitzroy. EXPRESSO CARWASH will not accept any responsibility if the cards are lost, stolen or go missing in the mail. We STRONGLY suggest they're picked up from EXPRESSO CARWASH.


Free Postage for Gift Cards
Yes, Delivery is free.


Estimated postage time
- Melbourne/VIC 2-3 clear business days
- All items are posted by Australia Post.
- Orders received on weekends and public holidays will be processed on the following business day.


The ExTag must be adhered to the windscreen, this can only be done by one of our attendants either onsite at EXPRESSO CARWASH or we may come to you in special circumstances.


Expresso Club
It will take 48 hours from the time we receive your application form to the time the attendant can install it. It will NOT be sent out to you in the mail. Our attendant MUST adhere it to your windscreen.